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Enhancing Workflow Efficiency with Generative AI Solutions

Discover how generative AI solutions can streamline workflows. Learn to curate, improve and automate tasks using AI tools in this forward‑focused course.

Enhancing Workflow Efficiency with Generative AI Solutions

Available locations

No location has been published for this course yet. Please contact us if you need a specific venue.

Course Introduction Course Outline Requirements FAQs
Course Introduction

Course Overview

Enhancing Workflow Efficiency with Generative AI Solutions empowers professionals to use Generative AI tools to improve daily work efficiency and business processes.

This course equips non‑IT professionals, managers, and executives with practical skills to identify workflow challenges, apply Generative AI tools for writing, research, data analysis, and productivity improvement, and develop proposals to support AI adoption within organisations.

Learners will gain a structured approach to evaluating AI opportunities and integrating suitable solutions to streamline operations and enhance workplace productivity.

Who Should Attend

This course is ideal for:

  • Business managers and team leaders
  • Operations and process improvement professionals
  • Executives and decision‑makers
  • Project managers
  • IT and digital transformation team members
  • Entrepreneurs and startup founders

Our course is conducted in a classroom setting, providing an interactive and engaging learning experience.

Course Outline

Learning Unit 1: Workflow Analysis and Technological Gap Identification

  • Identify workflow and system inefficiencies
  • Distinguish process issues versus system or software issues
  • Develop clear, actionable problem statements

Learning Unit 2: Monitoring Trends and Best Practices in Generative AI

  • Understand key Generative AI trends relevant to business
  • Identify reliable sources for AI technology updates
  • Evaluate best practices in AI adoption

Learning Unit 3: Employing Generative AI Solutions

  • Apply Generative AI tools to support productivity and efficiency
  • Use AI for content creation, research, and analysis tasks
  • Measure improvements in work outcomes and efficiency

Learning Unit 4: Driving Adoption of AI Solutions

  • Build a business case for Generative AI adoption
  • Identify relevant success metrics and considerations
  • Develop structured proposals for management approval

Mode of Assessment

  • Classroom-Based Training
  • Duration: 2 Days (16 hours – including assessment)

Generative AI Tools Used

  • ChatGPT (OpenAI)
  • Gemini (Google)
  • NotebookLM
  • Leonardo.AI

Certification

You will receive a Statement of Attainment (SOA) from SkillsFuture Singapore upon successful completion of this module and its assessment

Requirements

Pre-requisites

  • Basic proficiency in using computers and common workplace digital tools
  • Experience working in an organisational or business environment
  • Interest in improving work processes and productivity using technology
FAQs

Frequently Asked Questions About Improving Work Processes with Generative AI Technologies

Do I need to bring a laptop?

No, you do not need to bring a laptop. Training laptops will be provided for use during the course. Learners who prefer to work on their own laptops are welcome to do so.

Do I need prior technical or AI knowledge to attend this course?

No prior technical or AI background is required. This course is designed for non‑IT professionals and focuses on practical, business‑relevant applications of Generative AI rather than technical development.

Will I learn how to use Generative AI tools in real work scenarios?

Yes. The course focuses on applying Generative AI tools to common workplace tasks such as writing, research, analysis, and productivity support, using real business and organisational contexts.

Is this course suitable for employer‑sponsored or SME‑funded training?

Yes. This course is suitable for employer‑sponsored training and is designed to align learning outcomes with organisational and business needs, subject to company eligibility and approval.

Will I learn how to propose Generative AI adoption within my organisation?

Yes. Learners will be guided on how to build a structured business case and develop proposals to support Generative AI adoption within their organisations.

What are the course funding available?

Funding Eligibility Criteria

  • Individual and Corporate Sponsored
  • – Singapore citizens or Singapore permanent residents
  • – From October 1, 2023, attendance for all courses sponsored by SkillsFuture Singapore (SSG) must be conducted through the Singpass app. This applies to both in-person and concurrent online learning courses.
  • – Students must achieve at least 75% attendance.
  • – Students must pass all required tests/assessments and achieve 100% skill level.
  • – We reserve the right to reclaim the sponsorship amount if a student fails to meet the eligibility criteria.

Funding types

  • Individual Sponsored
  • SkillsFuture:
  • Eligible Singapore citizens can use the SkillsFuture Training Grant to offset course fees (the remaining amount after the grant).
  • Company Sponsored Students
  • Absentee Payroll (AP) Funding:
  • S$4.50 per hour, capped at S$100,000 per company per year.
  • AP allowance will be calculated based on the actual number of training hours attended by the student.

Upcoming classes

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